At Elusive Echo Gallery and Gifts, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for, please don’t hesitate to contact us today!

Shipping:

Shipping cost are calculated based on package weight and shipment destination. We will be able to determine the exact amount after packing and  we'll keep you updated!

Returns:

If for any reason you're not satisfied with the product you just received, you're welcome to return it within 21 days from purchase date, accompanied by the original sales receipt / packaging and it must be unused. Any shipping charges for all returned merchandise will be at buyers' expense.

Privacy and safety:

We do not collect, sell, trade or otherwise transfer personal or identifiable information to outside parties, unless we provide you with advance notice.

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